• Cart

Related Article

BMC Software & Products

Sort By
BMC Helix Discovery
What is BMC Helix Discovery? BMC Helix Discovery is a cloud-based mapping solution, using which you can monitor the software, hardware and service dependencies across multi-cloud environments. Each scan conducted via BMC Helix Discovery delves deep into hardware, software, storage, network, cloud services and hyper-converged infrastructure-related dependencies and information. Organisations also get access to the relevant context and can start mapping with any piece of information, be it software, hardware or services. Further, BMC Helix Discovery reduces service outages by predicting change and helping them in managing configuration with ease. The key part about BMC Helix Discovery is it complies with STIG, NIST and also supports FIPS 140-2 encryption regulation. How does BMC Helix Discovery facilitate application delivery and service delivery? Users can improve the efficiency of their Change Advisory Board by relying on trusted data offered by the software for an impactful analysis. With BMC Helix Discovery, users can prioritize and route tickets based on the impact an application will have on their business. BMC Helix Discovery eliminates manual efforts related to the collection of configurable data. The proactive service resolution offered by BMC Helix Discovery helps in reducing the Mean Time To Recovery (MTTR). Pricing of BMC Helix Discovery The pricing of BMC Helix Discovery is available on request. You can request a callback, and our experts will get back to you. Benefits of BMC Helix Discovery Single Pane View - BMC Helix Discovery offers a single pane view to its users regarding their assets and dependencies, irrespective of the fact, whether they are on-premises or on the private or public cloud. Intuitive ROI - BMC Helix Discovery offers a five-year average ROI of 470 per cent within a payback period of just eight months. Enhanced performance for SecOps teams - With BMC Helix Discovery, SecOps teams can perform essential detection and prevention activities. They can locate servers that can be their back door entry points. Further, they can quickly identify the applications that are affected by a breach and can also run a quick scan for Open SSL. Out-of-the-Box Patterns - BMC Helix Discovery features a broad set of unique patterns for mapping the IT assets in an instant along with network and storage capabilities. Ready to run Application - BMC Helix Discovery is a ready-to-run cloud-native solution. The credentials and firewall-related rules offered by the software are local to its users and under their complete control. Organisations can start using the software in a quick and hassle-free manner. BMC Helix Discovery is a cloud-based mapping solution, using which you can monitor the software, hardware and service d... Read More
Start Anywhere Application Mapping Continuous Content Updates Data Center Assets Covered +5 More
BMC Helix Remedyforce
What is BMC Helix Remedyforce? BMC Helix Remedyforce is an IT service management software that combines the best practices aligned with process automation through a simple and easy to use interface. The software helps its users' organizations in enhancing the productivity and innovation skills of their IT department in real-time. It is a perfect fit for organizations that want to simplify their infrastructures and run high-speed IT processes by focusing on their individual value. With BMC Helix Remedyforce, users can deploy the latest services and technologies without any coding or scripting by utilizing the existing Salesforce staff. Moreover, BMC Helix Remedyforce is based on the Salesforce cloud, allowing users to combine IT operations management (ITOM) and cognitive capabilities in a seamless manner. The lifecycle management feature of BMC Helix Remedyforce helps its users in monitoring and optimizing their investments. How does BMC Helix Remedyforce help organizations in establishing a predictive ITSM? The software makes machine learning, artificial intelligence and automation feature accessible and affordable with its easy to add modules. It also delivers exceptional omnichannel experiences throughout the service portfolio of its user’s organization, by enhancing accuracy and customer experiences while reducing service-related costs. BMC Helix Remedyforce offers agent match-related smart suggestions, resolves multiple connected tickets in an automated manner and matches important knowledge articles, incident related broadcasts and service request templates. BMC Helix Remedyforce when integrated with BMC Helix Chatbot helps its users in finding and requesting services via a personalized and conversational experience. The smart suggestions feature of the software suggests the most relevant resources, the moment a ticket is being entered by a user. Thus reducing the overall support costs and increasing user satisfaction. With BMC Helix Remedyforce, users can collaborate through Chatter, Chat, Salesforce Communities and Salesforce Mobile. Pricing of BMC Helix Remedyforce The pricing of the BMC Helix Remedyforce is available as per the requests of interested buyers. You can send in a callback request. Our experts will get back to you in real-time, offering all the necessary support. Benefits of BMC Helix Remedyforce Chatbot Integration - BMC Helix Remedyforce when integrated with BMC Helix Chatbot, brings in life within its user’s cognitive enterprise. They can make intuitive service requests in real-time through a personalized and conversational interface. Intuitive Dashboard and Detailed Reports - The detailed reports displayed within the intuitive dashboard of the software features key business metrics at regular intervals. Thus enabling the organizations to offer relevant solutions to 90% of their IT issues within their first call. Multi Cloud Digital Enterprise - With BMC Helix Remedyforce, organizations can control their assets and endpoints that are stored either on the clouds or on-premises. They also get access to an automatic agentless discovery process and can also solve issues within their client’s devices from remote locations. Further, they can create dependency maps between applications and services. BMC Helix Remedyforce is an IT service management software that combines the best practices aligned with process automa... Read More
Incident and Problem Management Change Management Configuration Management +7 More
Bmc Truesight Vulnerability Management
Product details will be uploaded by brand or vendor very soon. Product details will be uploaded by brand or vendor very soon.... Read More
BMC Helix Remediate
What is BMC Helix Remediate? BMC Helix Remediate is an automatic security vulnerability management solution for both cloud and on-premise based infrastructure. Intuitive automation and advanced analytics used by BMC Helix Remediate improves productivity and strengthens the security of its user’s system by tracking, analyzing and remediating all the security exposures in real-time. The state of art technologies used by BMC Helix Remediate simplifies all patching related processes, which offer greater speed and are also user-friendly at the same time. Further, the software automates all types of remediation and testing processes related to the monitoring of security compliance in real-time. It finds unmanaged EC2 instances in an automatic manner and positions a smart agent on each of them. Is it possible to run automated tests and remediation with BMC Helix Remediate? With BMC Helix Remediate, users can manage cloud and container related configurations in an efficient manner. They can maintain greater consistency and security within their services by opting for the following ways: Users can check their resources stored on the cloud, identify misconfigurations within them and remediate them using automation. They can monitor and remediate configurations of IaaS and PaaS services on the cloud. The SaaS deployment model offered by BMC Helix Remediate helps the users in improving the security of their cloud configurations within five minutes. Users can improve the configuration of their container security including hosts, Docker daemon, Docker container, Kubernetes pods and image. Pricing of BMC Helix Remediate The pricing of BMC Helix Remediate is available on request. You can request a callback, our product experts will get back to you in real-time. Benefits of BMC Helix Remediate BMC Helix Remediate prevents potential breaches within its user’s security procedures and maintains uptime by remediating their entire security procedure quickly. By using BMC Helix Remediate, users can transform all data from their security scanner into actionable information in a comprehensive manner. The automatic patch and configuration management system offered by BMC Helix Remediate helps its users in closing more vulnerabilities within less time, lowers the overall costs, raises productivity and increases efficiency. The software tests and remediates all the cloud-based containers and configurations belonging to its user, to ensure that they are in compliance with multiple custom policies and CIS, GDPR, PCI regulations as well. BMC Helix Remediate automates configuration-related remediation and testing processes on Azure, GCP and AWS, ensuring that all cloud containers and services belonging to its user’s system get managed in a secure manner. With BMC Helix Remediate, users get access to an intuitive change management system and closed-loop security incident. BMC Helix Remediate is an automatic security vulnerability management solution for both cloud and on-premise based infr... Read More
Vulnerability management for improved security Missing patches for automated remediation Multi-cloud security posture at-a-glance +3 More
BMC Helix ITSM

BMC Helix ITSM

From Productivity Software

PRICE ON REQUEST
What is BMC Helix ITSM? BMC Helix ITSM is a SaaS-based IT service management software that fuels its users' IT transformation with people-centric, intelligent user experiences, allowing them to work in a smart way. Thus offering a seamless service experience across different cloud environments, ensuring higher data security, scalability and accountability. Moreover, BMC Helix IT service management tool provides its users with a modern persona-based UX that can be optimized across several devices. The software helps its users in offering self-help service to their clients, thus reducing the frequency of repetitive concerns from customers. Further, users get access to cognitive automation capabilities, using which they can transform their agents' experience. They can also prioritize their business needs by integrating with a single CMDB. How does BMC Helix ITSM help users in managing their assets? BMC Helix ITSM’s software license management feature helps its users in ensuring compliance and they can also avoid audit costs in an efficient manner. The software helps its users in tracking down the exact location of their assets. It also offers complete details about the user and the number of assets that are being used. With BMC Helix ITSM, organizations can offer remote support and automated configuration functions to their client’s systems. Users can identify contract infringement and purchasing opportunities in a proactive manner with BMC Helix ITSM. Pricing of BMC Helix ITSM The pricing of BMC Helix ITSM is available on request. You can request a callback to connect with our experts. They will offer you a negotiable quote and other necessary support. Benefits of BMC Helix IT Service Management Software Incident and Problem Management - With BMC Helix ITSM, users can create and resolve incidents at a faster pace with the help of context-aware, intelligent and proactive incident matching mechanisms. They can integrate with a single CMDB to gain direct visibility to business-related priorities. Proactive Service Resolution - BMC Helix ITSM is equipped with top-class ITOM and ITSM. That enables proactive service resolution, allowing users to monitor, discover, service and remediate events when they occur. Further, they can also address highly critical issues within their service, IT infrastructure and operation management. Knowledge Management - With BMC Helix ITSM, users can deliver accurate and fast services using inbuilt Knowledge-Centered Service (KCS). They also get access to robust multi-media content and can even integrate external knowledge base to resolve customer-related issues at a faster rate. Smart Reporting - Users can view extensive reports on the dashboard in a quick and hassle-free manner. BMC Helix ITSM offers 90 types of detailed reports. Further, users can create custom dashboards and reports. The storyboard feature offered by the software can be used to create slideshows showcasing functional data-based reports. Service Request Management - By using BMC Helix ITSM, users get to showcase a detailed catalog of service requests. It reflects a variety of services that they offer to their internal and external customers. Users can also enable the self-help service through knowledge access, reducing a vast number of calls to their service desk. BMC Helix ITSM is a SaaS-based IT service management software that fuels its users' IT transformation with people-centr... Read More
Modern persona-based UX Comprehensive and intuitive service BMC Helix Multi-Cloud Service Management +5 More
BMC Helix Monitor
What is BMC Helix Monitor? BMC Helix Monitor as a SaaS solution creates unification within the processes like monitoring, discovery, optimization, service management and remediation. The software helps enhance the performance across multiple cloud environments and also offers adequate speed and agility required to run a digital business. It offers centralized glass visibility over multi-cloud, on-premise and container environments. Users can predict and proactively resolve all operational issues through the software and optimize the availability and performance with ease. BMC Helix Monitor offers customizable dashboards, helping users in configuring their monitoring, alarm generation and event management through a policy-based approach. Further, users can also tag in multiple groups to create clusters of events and analyze them. This way they also get access to a heat map of important events. How does BMC Helix Monitor help with big data analysis? With BMC Helix Monitor software for monitoring and event management, users can centralize huge volumes of operation-related data within a single solution and analyze it in an efficient manner. Users can monitor performance across multi-cloud and on-premise environments, microservices technology and containers by using BMC Helix Monitor. The Cassandra and Elasticsearch backend feature of BMC Helix Monitor offers high-performance ITOM data lakes, facilitating large-scale data analytics in an operationalized manner. With BMC Helix Monitor, users can ingest data or events through open REST APIs and leverage unique integrations to key technologies existing within their environment. Pricing of BMC Helix Monitor The pricing of BMC Helix Monitor is available on request. You can send in a callback request. Our experts will get back to you in real-time offering all necessary support. Benefits of BMC Helix Monitor Microservice Architecture - The software provides its users with containerized microservice architecture that helps them to get elastic scalability and enterprise-grade performance and availability. Event Management - Users can view, analyze and act on multiple events from a single platform. They can tag in groups to create event-based clusters and offer a detailed heatmap of important events. Further, BMC Helix Monitor offers adequate guidance, helping its users in creating infrastructure, events and alarms related policies. Event Resolution - By using BMC Helix Monitor, users get access to metrics and event-related graphical visualizations. They can also drill down capability speed, the root cause of identification. The combined ITOM and ITSM ticketing services offered by the software automates ticket creation and routing procedure. Thus, speeding up the entire MTTR process as well. BMC Helix Monitor as a SaaS solution creates unification within the processes like monitoring, discovery, optimization,... Read More
Modern SaaS architecture Broad ITOM capabilities ITOM Data Lake +3 More
BMC Helix Digital Workplace
What is BMC Helix Digital Workplace? BMC Helix Digital Workplace is a web-based omnichannel workplace solution featuring a flexible and consumer-like user interface. It helps organizations create an institute workplace and enhance the agility of their workforce. The software helps its users think beyond traditional service channels. They get access to virtual agents and chatbots accompanied by Slackbot, Skype and SMS functions. Companies can use a single service catalog for multiple departments to create a customer-like experience for employees. The self-service workflow further helps in reducing the ticket cost. It can further be integrated with platforms like Microsoft Office 365, AWS, Jira and Microsoft Azure for better collaboration. How does BMC Helix Digital Workplace help users scale service delivery beyond IT? BMC Helix Digital Workplace offers to multiply automated, scaled and well-managed services to the employees. Companies can create sub-catalogs and enhance their service deliveries through banners, bundles and virtual marketplaces for every business line. They can bundle services from several internal service providers to a single request through BMC Helix Digital Workplace. The software offers detailed track service requests for all business lines. With BMC Helix Digital Workplace, users can enhance their cross-functional processes and activities with ease. Pricing of BMC Helix Digital Workplace The pricing of the BMC Helix Digital Workplace cis available on request. You can send us a callback request, and our product experts will get back to you with the necessary support. Benefits of BMC Helix Digital Workplace Customer-like Experiences - With BMC Helix Digital Workplace, users can deliver customer-like experiences to their employees across multiple business units. Compelling Experience - BMC Helix Digital Workplace helps companies fast forward their productivity with workflow automation. Framework - BMC Helix Digital Workplace offers a customizable and modular framework, allowing the employer and employees of an organization to make changes within it as per their requirements. Bundle Services and Tools - By using BMC Helix Digital Workplace, admins can bundle up multiple services and tools as per the location, roles and requirements of an individual employee. One-click for all - Companies can offer an intuitive ‘One-Click’ solution to their employees by managing or aggregating apps, gears and services within a centralized solution. BMC Helix Digital Workplace is a web-based omnichannel workplace solution featuring a flexible and consumer-like user i... Read More
Omni-Channel Engagement Self Service Unified Service Catalog +6 More
BMC Helix Business Workflows
What is BMC Helix Business Workflows? BMC Helix Business Workflows is an advanced service management software, using which business heads can automate, manage and scale their service delivery in an efficient manner. Business houses can fuel up the productivity level and engagement within their employees by allowing them to generate self-sufficient and agile workflows as per their requirements. This whole process also redefines the relationship between IT and business, helping the companies in transforming themselves into a cognitive enterprise. The intuitive user experience offered by the software makes it easier to allocate relevant solutions and resources as per their requirements. Further, BMC Helix Business Workflows displays issue-based knowledge articles in an automated manner, making it easier for the agents to offer a relevant solution. It also offers a universal service catalog to the users, which can be accessed from any browser or its dedicated mobile app. How does BMC Helix Business Workflows help in encouraging collaboration? With BMC Helix Business Workflows, users get to understand the essential needs of their business. They can encourage collaboration and bring in change within their business abiding by the following steps: With BMC Helix Business Workflows, users can add immediate value to the areas where the primary focus is on employee engagement. Admins can author and enable knowledge-based self-service articles in an intuitive manner. Companies can create an agile infrastructure that adapts to the changing demands within the system. Users can reduce the need for manual tasks and automate their common request-based workflows in an efficient manner. With BMC Helix Business Workflows, users can configure their workflows for Service Levels, Knowledge Management and Task Management. Organizations can customize the user experience for individual employees and generate workflows with self-service solutions. Pricing of BMC Helix Business Workflows The pricing of BMC Helix Business Workflows is available on request. You can send in a demo request and connect with product experts. Compatible Platforms for BMC Helix Business Workflows BMC Helix Business Workflows is a web-based software. It also has a dedicated mobile app for iOS and Android devices. Benefits of BMC Helix Business Workflows Service Catalog: Users can use an enterprise catalog to define, create and publish a service in three simple steps. Advanced Search Optimization: The advanced search results offered by the software enhance ROI based knowledge management investments. Generation of Drag and Drop based Workflows: BMC Helix Business Workflows offer a wide variety of predefined workflow templates. Users can create and automate workflows without writing extensive codes. Reduces Issue-related Solving Time: The software displays knowledge articles in an automated manner the moment an issue gets viewed by an agent. It saves a lot of time that is needed for locating particular information. BMC Helix Business Workflows is an advanced service management software, using which business heads can automate, manag... Read More
Omni-Channel Engagement Self Service Case Management +7 More
BMC Helix Chatbot

BMC Helix Chatbot

From Live Chat Software

PRICE ON REQUEST
What is BMC Helix Chatbot BMC Helix Chatbot is an intuitive chatbot solution that offers an omnichannel experience to your employees who can request services through a personalized interface. The AI-powered technology used by the software makes it easier for IT companies to deploy it and deliver a consumer-like experience to their employees from the platform of their choice. BMC helix Chatbot offers a personalized and conversational interface making it easier for its users in generating service requests. Further, with it users also get to search across structured and unstructured data stored within multiple knowledge bases in a hassle-free manner. They can also measure the performance of a Chatbot in real-time by conducting end-user surveys and analysing smart reports. How does BMC Helix Chatbot ensure intelligent service delivery? The BMC Helix Chatbot is a popular and effective self-service channel, using which companies can remove the extra workload from their service desk staff while improving their user experience at the same time. BMX Helix Chatbot offers consumer-like experiences that are tailored as per the platforms which are already used by the employees of a particular company. BMC Helix Chatbot offers a flexible knowledge base and a user-friendly service request platform. Users can reduce the number of calls on their service desk by offering an intuitive self-service system that is powered by predictive analytics and context-aware devices. Pricing BMC Helix Chatbot The pricing of BMC Helix Chatbot can be customized as per the requirements of interested buyers. You can send in a callback request to connect with our experts. Benefits of BMC Helix Chatbot Omni-channel Experience - With BMC Helix Chatbot, your employees can raise service requests across various channels without leaving their current application or logging into a separate portal. Modern User Experience - BMC Helix Chatbot creates an intuitive user experience that is powered by predictive, proactive, automated and highly accurate service delivery. Efficiency and Speed - BMC Helix Chatbot helps its users in overall cost reduction, enhances their satisfaction level and frees up multiple resources for high-level priorities such as multi-cloud management. The BMC Helix Chatbot is a popular and effective self-service channel, using which companies can remove the extra workl... Read More
Chatbot Omni-Channel Engagement Service Delivery +3 More
BMC Helix Optimize
What is BMC Helix Optimize? BMC Helix Optimize is an IT resource management software, with which organizations can optimize the capacity and cost of their IT resources. The software identifies idle resources within its user’s systems in an automatic manner and terminates them in a hassle-free way. BMC Helix Optimize also offers helpful recommendations to its users, allowing them to determine the right placement area of their new VMs. BMC Helix Optimize offers self-service views helping the budget owners, project leaders and business owners in controlling their cloud spend. It also offers real-time alerts on the detection of overspending or unexpected spending within a particular time period. Further, the software offers service views, modelling, forecasting and simulated migration. It offers relevant insights for future resource requirements along with the ability to control the overall cost. How does BMC Helix Optimize Help Manage the IT Resources? The software automatically identifies idle resources within a system and terminates their usage. The software helps its users in reducing their cloud spend by offering relevant recommendations related to reserved instances. BMC Helix Optimize offers automated recommendations, helping its users to employ the right-sized IT on their premises and cloud resources in a hassle-free manner. Users get to establish workload-related power schedules by using BMC Helix Optimize. The software helps its users in automating their optimization process for real-time cost savings. Pricing of BMC Helix Optimize The pricing of BMC Helix Optimize is available on request. You can send a callback request and our experts will get back to you with all the necessary support. Benefits of BMC Helix Optimize With BMC Helix Optimize, users can make intuitive plans to reserve relevant resources for future use. They can also monitor the availability of their resources and manage them as per their usage requirements. BMC Helix Optimize offers real-time automated recommendations, helping its users in determining the placements of their new VMs in an accurate manner. The optimization software detects constraints within its user’s network, compute and storage before they can cause any distortion, slowdown or failure within the applications or completely shuts down the entire system. BMC Helix Optimize alerts the budget owners when it detects an abnormality in their spending habits or their budget overruns way ahead of time. BMC Helix Optimize is an IT resource management software, with which organizations can optimize the capacity and cost o... Read More
Self Service views of cost Budget and Resources Optimize +3 More
BMC Helix Platform
What is BMC Helix Platform? BMC Helix Platform is a cloud-based app development software, featuring a wide variety of resources for the business analysts and developers. It helps them develop powerful enterprise apps that deliver seamless user experience. The software combines the power of Rest APIs and microservices-based architecture along with the simplicity of drag and drop design, empowering teams to collaborate on digital service management apps in a seamless manner. With BMC Helix Platform users get access to a wide variety of designer consoles, using which they can create business logic, customized user interfaces and data models. The developers can also create highly differentiated applications on an enterprise-ready, extensible platform featuring Java, AngularJS, JavaScript, CSS, HTML or REST APIs. How does BMC Helix Platform empower business analysts? By using BMC Helix Platform, users get to collaborate with IT and deliver enterprise apps featuring fast time to value. The software empowers non-coders to co-create apps with ease using the drag and drop design tools. Users can generate new user experiences within minutes by using BMC Helix Platform. The visual drag and drop designer tools offered by the software helps its users in configuring enterprise-level applications in a hassle-free manner. Users can utilize the drag and drop connectors and integration services offered by BMC Helix Platform to communicate with leading core systems and third-party solutions with ease. With BMC Helix Platform, users can integrate codeless creation of business logic, data models and user interface within their business process. Pricing of BMC Helix App Maker The pricing of BMC Helix Platform is available on request. You can send in a callback request, and our experts will get back to you in real-time. Benefits of BMC Helix App Development Software Cognitive microservices framework - With BMC Helix Platform, users can learn and inspect various machine learning and AI capabilities that will help them augment their service management apps. Rapidly assembled applications - Users can generate consistent design patterns and custom workflows using no-code or low-code environments along with reusable code components offered by BMC Helix Platform. Develop reusable and powerful connectors with integrated service - Apps generated through BMC Helix Platform are compatible with third-party services and core systems. Boost revenue - Users get to deliver business and IT solutions at a faster pace while using fewer resources. Reduce total cost of ownership - With BMC Helix Platform, users can create new applications through a single platform, without worrying about databases, multi-tenancy, operating systems, security, application architecture, accessibility or localization. Enhanced productivity and efficiency - By using BMC Helix platform, users can deploy a consistent and optimized interface across all enterprise-based applications. Thus, shrinking in training time and fostering high adoption rates BMC Helix Platform is a cloud-based app development software, featuring a wide variety of resources for the business an... Read More
Innovation Studio Innovation SDK Developer Education +3 More

  • Compare Now

Last Updated on : 13 Apr, 2021

Filters

close