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Aavaz Call Center Suite

by : Aavaz

  • Features

  • Pricing

  • Specification

  • Review

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  • FAQs


Aavaz Call Center Suite

by : Aavaz


Brand: Aavaz

Type: Software

Operating System: Windows, iOS, Android

Free Trial Available: No

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Aavaz Call Center Suite Software Overview

A world class cloud based call centre software, Aavaz is a complete SAAS solution delivered on browsers/smartphones that enables hassle-free interaction between businesses and their customers. Aavaz is an integrated CRM, dialer with different voice options based on various business needs. It helps in optimizing workflow and makes dialing faster and more accurate. It has Integrated contact management which optimizes workflows making dialing faster and more accurate. It effectively runs outbound/inbound campaigns, lead and support ticket management.

Product Features

  • Integrated contact management Optimised workflows makes dialling faster and more accurate
  • Run effective outbound/inbound campaigns
  • Lead and support ticket management
  • Live agent monitoring
  • Integrated Voice, CRM, Marketing, Lead, Support on dialer
  • Setup your PBX and IVR in a few minutes
  • Powerful De-duplication
  • Report on everything
  • Complete call recording and tracking

Aavaz Call Center Suite Features

  • Sales Workflow Automation
  • Attendance Management
  • Inbound and Outbound Calls
  • Multichannel Support
  • Multi Location
  • Contact Management Capture lead categories, appointment follow up & lead classifications with Aavaz. You can assign contacts and lists by any which
  • Tracking How many times have your callers forgotten to call a prospect back at an agreed upon time? That’s valuable data and sales that
  • Integration Aavaz has limitless options available for you to personalize and tailor your campaign to your (or your client’s) exact needs.
  • Reports The number of reports you can pull out of Aavaz are really quite impressive. Once you download the data, you can view and review
  • Lead Management Built in Lead Management could be anything from adding a new lead- editing the lead’s info, detailing out more information
  • Surveys From open ended answers to multiple selection questions- Aavaz also offers a versatile programmable survey option. All these
  • Landing Page/Web Forms Automatically have your web leads be assigned to a caller with Aavaz. No need to copy and paste information from your website to
  • Customer Relationship Management Along with great usability, Aavaz understands that you might have your own work flows. We can (and have) partnered with a lot of
  • document Management This is just ONE example of just how flexible Aavaz is. With YOU in mind- whether you’re doing retail, wholesale, inventory or
  • Customization Aavaz is a product that is used across industries. A term that is used by the real estate agent will not be the same for a

Aavaz Call Center Suite Plans & Pricing

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Aavaz Call Center Suite Specifications

  • Supported Platforms :
  • Deployment :
  • Suitable For :
  • Language:
  • Windows iOS Android
  • Web-Based
  • ITES
  • English

Aavaz Call Center Suite Reviews


Have recommended this product

Overall Score
Based on 2 Reviews
Features 4.5/5
Value for Money 4.5/5
Ease of Use 4.5/5
Customer Support 4.0/5
We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.


Brijesh Gajjar


Value for Money
Ease of use
Customer Support

“very cooperative & helpful”

Pros :

Cons :

Posted - Jul 8, 2016


Pramod Kumar


Value for Money
Ease of use
Customer Support

“awesome in their field”

Pros :

Cons :

Posted - Jul 1, 2016

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Aavaz Call Center Suite FAQ

Q. What is Aavaz? arrow

A. Aavaz is an outbound telemarketing solution for small and medium sized businesses like yours. Aavaz lets you effectively manage your telecalling activities in an effective & efficient way by managing your leads and following up on your prospective customers.

Q. How will Aavaz benefit me? arrow

A. Aavaz helps you increase your caller efficiency. It will make sure your callers are calling more contacts in lesser time which will reduce your overall cost. Aavaz features like de-duplication helps you remove duplicate contacts thus saving your callers confusion and your leads frustration! Also since its a virtual solution, it gives you the benefit of hiring talent you wouldn’t otherwise consider despite their exceptional abilities! Many of our clients use Aavaz with virtual callers. Finally, you only incur cost as per your requirements. There is no infrastructure cost as you can create virtual call centers. There are no setup costs, no additional hardware costs.

Q. How secure is Aavaz? arrow

A. Aavaz assigns you your own dedicated server therefore your data is not shared with any other client. Reports can only be run by managers therefore callers do not have direct access to your data. If you, as a company, need more security on your data we will be providing a static IP so that you can access Aavaz from the place you want to.

Q. How large a contact list can Aavaz handle? arrow

A. There is no limit. You can merge multiple imported contacts into a single big list. If you have a bigger list to upload, please contact us directly and we will help you set that up.

Q. Can I track inbound and outbound calls? arrow

A. Yes, you can track your inbound and outbound calls using Aavaz. Additional to this you can also do continuous live agent monitoring of all your calls.

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