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by : Birdeye

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by : Birdeye


Brand: Birdeye

Type: Software

Operating System: Windows, iOS, Android

Free Trial Available: No

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Birdeye Software Overview

What is Birdeye? 

Birdeye is a review management software for businesses. It provides better online visibility and helps get accurate feedback from your customers. The review management software assists in increasing the customer base with improvised viewability online. Businesspersons can use various ways to collect feedback from customers. Some notable methods are: 

  1. Reviews
  2. Surveys
  3. Ticketing 

This review management software integrates with the business website and generates a chat pop-up for customer engagement. Birdeye further improves your business visibility on the map and various online platforms like Facebook, Google, here, Yahoo, Bing, Apple, Waze, etc.

Why should you use Birdeye? 

A survey suggests nearly 95% of shoppers check brand reviews (both offline and online) before making a purchase. And about 93% of local consumers use reviews to assess the image of a brand. Birdeye helps you stay ahead of your competitors with great review management processes. This review management software plays a vital role in the brand building. 

What is the price of Birdeye?

Birdeye is available in three different plans; these are: 

  1. Standard
  2. Professional 
  3. Premium 

To know more information regarding the price and features, please request a call and state your requirements. Our sales team will contact you at the earliest. 

Birdeye Features

  • Dashboard Birdeye’s dashboard provides a streamlined work view. It gives a top-down visibility of all the activities that you perform on
  • Campaign Management This review management software assists in the assessment of marketing campaigns launched by businesses. 
  • Response Management Business people can use this software to respond to customer queries in real-time. 
  • Sentiment Analysis The software offers great features to assess customer sentiments toward the business. It helps in image building. 
  • Social Sharing Birdeye can be used to manage all your social media accounts seamlessly. 

Birdeye Plans & Pricing

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India's best software experts are at your disposal to guide you for all your software needs

Get the support with comparing different product features, pricing and more to grow your business many fold

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Try Before You Buy

Our software partners are fully equipped to provide a FREE demo for Techjockey customers

Explain their software features better so that you make the right choice for your business

They can guide you with different use cases and make sure you own the best suited software and make a positive change in your business growth

Fits Right Into Your Budget

At Techjockey, you can get personalised plan and pricing basis your business needs

With so many options, our tech-experts help you select the right match for your business in terms of features and budget

Trusted by many happy and satisfied businesses

Birdeye Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows iOS Android
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • English

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Birdeye FAQ

Q. How do I create categories for product listing? arrow

A. Log in to your Birdeye account and click on the ‘Setup’ option in the dashboard. You will see the ‘Setup insights’ option, click on it, and there will be a drop-down list of options. Click on ‘Setup category,’ and a tab will open. Go to the right side of your screen and click on the ‘Add Category.’

Q. How many categories can I create? arrow

A. There is no upper limit to the number of “Categories” that you can create within Birdeye.

Q. How many contacts can I upload at one time? arrow

A. Birdeye review management software can upload up to 5000 contacts on the dashboard at one time. If you want to upload more, then you can continue uploading in batches of five thousand.

Q. How many competitors can we add to the dashboard? arrow

A. Birdeye contains a “competitive benchmarking” module within your account that allows you to add ten competitor brands. You can add multiple locations of the competitor as well, if it is a multi-branched business.

Q. What are the system requirements for Birdeye? arrow

A. Birdeye is a web-based software that can be accessed through a web browser. Hence, there are no mandatory system requirements.

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