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by : MyOperator

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Operating System: Windows, Android

Free Trial Available: No

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What is MyOperator?

MyOperator is one of the best call center software for businesses of all sizes in India. This solution is trusted by the vast number of business operators that require a fully functional call center. This call center software enables a user to conduct and track a large volume of calls in real-time. The software is capable of automatically allotting calls to the call operators in real-time. It checks for the operators who are free every time a customer calls. 

MyOperator enables organizations to integrate it with their ongoing APIs. It facilitates seamless data sharing with CRMs for effortless sales work. This software generates push reports through SMS and Emails to keep the operational information at the manager and call the operator’s fingertips. For real-time monitoring, managers can use the live dashboard. 

What features does MyOperator offer? 

MyOperator offers the following features: 

  1. Virtual number 
  2. Toll-free number 
  3. Vanity numbers
  4. Call recorder
  5. Call tracker
  6. Push notification reports
  7. Live dashboard 
  8. Live call info
  9. Performance reports
  10. Multi-level IVR 
  11. After hours call routing 
  12. Real-time transfer

How does MyOperator work?

MyOperator call center software operates in four steps: 

  1. Customer Call: Caller/potential customer dials the centralized business phone number. 
  2. Call Handling: MyOperator plays the recorded IVR message and asks caller to select extension or department. 
  3. Call Forwarding: The call gets transferred to the considered department or agent. Meanwhile, MyOperator system is tracking and recording the call and its status. 
  4. After Call: Callers can review the calling experience. Managers will get the call reports. 

The price of MyOperator

MyOperator is available in four different plans; they are: 

  1. Building Business – Rs. 1500/- per month 
  2. Growing Business – Rs. 3000/- per month
  3. Big Business – Rs. 5000/- per month 
  4. Enterprise – Please request for price

For further information regarding this call center management software, please request a call. Our sales team will contact you at the earliest. 

MyOperators Features
  • checkbox Choose your business number Companies can choose their business phone numbers and customize it any time.
  • checkbox Analyze your business’s call traffic Call center managers can monitor all the calls made in a day. 
  • checkbox Connect your callers to the right agent Users can create an IVR response system and use it to direct calls towards concerned agent or operator. 
  • checkbox Notification Engine MyOperator offers important updates to improve the workflows through notifications.
  • checkbox CRM This call center software can integrate with the customer relationship management solution seamlessly and share data for leads
  • checkbox Call Recording Call centres can use this software to record all the calls made on a daily basis. These recordings can be heard to monitor
  • checkbox Toll Free Number Call centres can deploy toll free helpline numbers and increase the traffic to their marketing campaign. 
  • checkbox Analytics and Reporting The software offers detailed operational insights to improve daily workflows. 
  • checkbox Smart Call Tracking This software enables managers to track all the important details of the calls being made by the call centre. It records when and
  • checkbox Voicemail The software also provides voicemail services that companies can use to record audio messages from their customers. 
  • checkbox Intercom Groups Organizations can create intercom groups for sharing calls and assigning it accordingly. 
  • checkbox Sticky agent This feature enables users to assign specific agents to sort out queries instantly. 
  • checkbox Data Export The software provides data in PDF and excel sheets which makes it easily shareable and readable. 
  • checkbox SSL Security The software uses SSL security system to protect call center data from any attempt of stealing. 
  • checkbox API Integration Organizations can integrate this software with their regular APIs for daily workflow. 
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  • Supported Platforms :
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  • Windows, Android
  • Desktop, Mobile
  • Web-Based
  • All Industries
  • All Businesses
  • English
MyOperators Reviews

Highly Recommended


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Customer Reviews
star star star star star 4.28 out of 5
35 customer ratings
5 star
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We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.
Anupam Saini
19, Oct 2017
star star star star star
Great company! Excellent customer service and just generally smooth sailing. Would highly recommend.
mitesh Tiwari
12, Oct 2017
star star star star star
extremely helpful team who did everything they could to help solve our issues
Syed Ahmed
22, Aug 2018
star star star star star
Service quite stable. Account managers do a very good job |||No conferencing or forwarding facility.
22, Aug 2018
star star star star star
Simple cloud telephony software, with all simple and minimal feature to handle any volume of incoming and out going calls. |||There is no ios app. sms and call campaign/marketing options are not available on the fly. some hidden charges should have been restricted by default.

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