Zeta CRM

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(4.8) (1 Zeta CRM Reviews)

Ease of Use 5.0

Value for Money 4.8

Features 4.9

Support 4.4

62%

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About Zeta CRM

Zeta CRM helps maintain accurate contact records of communication with the customers. Zeta CRM is known as the best crm software which centralizes and store massive volumes of customer and prospect data - from contact history to social media activity - and make it available in real time. This data can be leveraged to retain your best customers and maximize the effectiveness of every customer interaction–whether it’s Sales, Service or Marketing. Zeta CRM is not only a Contact Management Software but robust CRM solution with one of the shortest implementation time of any CRM system in the market. It will help small to medium sized business increase their revenue by creating long-lasting customer relationships.

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Zeta CRM Price

Zeta CRM price is available on request

Zeta CRM Features

Lead Management

Capture Lead Automatically. Distribute Leads to Telecalling Team. Assign Qualified Leads to Sales Team for Visit. Send Personalized Email & SMS to Clients. Identify & Focus on Hot/Winning Leads. Customize Lead Screen to Suit Your Business. Monitor Lead Status with Timeline & User Activities.

Sales Pipeline Tracking

Sales Opportunity with Value Sales Funnel with Probability Win/Loss Analysis with Details Customer Segmentation based on Opportunities Upselling & Cross Selling Opportunities Customer Past Business & Order History

Alerts & Notifications

Plan. Assign. Track Review - Calls. Tasks & Visits Send Email/SMS Reminders to Sales Team on Due Time. Review Missed or Overdue or Escalated Activities. Sales Team Tracking of Daily, Weekly, Monthly Reports.

Marketing Management

Email and SMS Marketing. Multi Channel Marketing.

Inventory Management

Mass Email

Sales Quotes

Opportunity Management

Case Management

Customer Support

Supplier and Purchase Order Management

Sales Tracking

Analytics & Reporting

Customizable reports. Excel import and export. Client-wise Ticket Report. Consultant-wise Ticket Report. Department-wise Ticket Report. Section-wiseTicket Report. Ticket Type-wise Ticket Report. Topic-wise Ticket Report. Consultation Type-wise Ticket Report. Ticket Status-wise Ticket Report. Monthly Ticket Report.

Customer Information System (CIS)

Customer Contact Management. Pre-defined fields for contact details. Emails and phone numbers.

Billing & Invoicing

Instant quotes and Invoicing.

Workflow Management

Note, activity and document tracking.

Sales Management

Built-in sales stages. Customizable sales processes. Sales Tracking.

Role-based access

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Zeta CRM Specifications

Zeta CRM Reviews

Highly Recommended

OVERALL 4.8

5 star

100%

4 star

3 star

2 star

1 star

Customer Feedback

Ease of Use 5

Value for Money 4.8

Features 4.9

Support 4.4

Review

We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

Amrut

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

Helpful service.

PROS : I was wary at what was my first attempt to buy software from other than the maker, but this experience worked out perfect. Everything went as they said it should, and I am very happy with the product.

CONS : N/A

Aug 6 2016